Shipping policy
The shipping price depends on the size and weight of your package, but most cases we don't ask more than 20€.
Maana Crafts uses recycled materials in packaging in order to reduce waste as much as possible.
Processing time:
We ship your ready to wear purchased item within 1-5 business days after cleared payment. Made to order pieces are shipped within the period marked at the listing, normally 2-4 weeks.
Delivery:
Estimated delivery time with Priority shipping is 2-6 working days to Europe, 4-10 days to big cities outside Europe, and over 10 days to everywhere else.
Estimated delivery time with Priority shipping is 2-6 working days to Europe, 4-10 days to big cities outside Europe, and over 10 days to everywhere else.
Tracking is available for all orders in Finland, and for EU and US orders over 200€. Every mail goes out registered.
If your parcel is late, please don't hesitate to contact us.
Customs and import taxes:
We advise you to see the duty fees of your country and consider before ordering.
Buyers are responsible for any customs and import taxes that may apply. We're not responsible for delays due to customs.
In case you refuse to pay duties and/or the package is sent back to us, we will contact you about what to do. All the shipping costs will be charged.
Whenever your item returns without being delivered at your side, we will only refund 90% of the price to cover handling.